Flex Money Group, East Africa’s leading remittance provider, inaugurates its first customer engagement center at Crown House, Kampala Road. The state-of-the-art facility promises enhanced customer experience, secure transactions, and seamless remittance services.
KAMPALA, UGANDA — Flex Money Group has secured both Forex and International Money Remittance licenses in Uganda. Operating under the InstaRemit brand, the company has inaugurated its first customer engagement center at Crown House, Kampala Road.
This milestone solidifies Flex Money Group’s position as a leading remittance provider in Africa. With Uganda ranking among the continent’s largest recipients of remittances, the company’s presence is poised to revolutionize cross-border transactions.
“We are thrilled to establish our presence in Uganda, a crucial market in our regional expansion strategy,” stated Riyaz Naghoor, CEO of Flex Money Group. “Our innovative omni-channel approach combines physical branches with cutting-edge digital cross-border payment solutions, catering to the diverse needs of this vibrant market.”
Uganda’s remittance market presents significant opportunities for Flex Money Group. The company aims to enhance the efficiency of both inward and outward remittances, leveraging its expertise to deliver secure, fast, and reliable services.
To expand its reach, Flex Money Group plans to open five additional customer engagement centers across Uganda within the next year. These centers will bring services closer to customers, ensuring a seamless experience for those utilizing InstaRemit’s remittance services.
The company has expressed gratitude to regulators for their support, citing the licensing as a testament to its commitment to expanding its local and international footprint.
As Flex Money Group deepens its roots in Uganda, it aims to set a new standard for secure, fast, and reliable remittance services. By integrating physical branches and digital platforms, the company offers a holistic approach ensuring funds sent from the diaspora reach recipients swiftly and securely.
With its customer-centric approach and innovative solutions, Flex Money Group is poised to make a significant impact in Uganda’s remittance market, delivering happiness to Ugandans both locally and abroad.
